FAQ

What is coaching?

The focus of Coaching is that the person being coached (the Coachee) lead the process of change in their life. The coach offers support through processes including goal setting to achieve goals and then measure achievements and results. Coaching is about creating some thinking space to gain clarity on what is wanted in life, then working towards it.

In essence coaching provides the opportunity for your teen to ask the right questions and then be able to find the answers.  This process is an important life skill they are being given early in life. There are many types of coaching and we focus on Development Coaching as we help these young people develop new skills and mindsets.

Our approach is Evidence Based Coaching, which is supported by research consolidated internationally over the 30 years.

How do we know we need your services?

I often use this scenario to help you answer this question.

It is week 7 or 8 of the school term and your child has just advised that they have a major assessment due in a few days, or even the next day.  Through questioning you find out they have known about this for weeks and may have had the assessment since the start of term.

The situation escalates and there can be anger, frustration and sometimes tears.  What follows is a harrowing couple of days with little sleep for the student and the parent as you try to help them finish the work.  Or you leave them to complete it on their own and they do not achieve good results. Either way it is not a positive experience.

You vow this will not happen again!  But without a change in behavior and new processes to follow there is a good chance it will happen again.  We help break this cycle of frustration and poor results by teaching new methods to manage the assessments from the time they are received to the time they are handed in on time.

What methods do you use?

We used Evidence based coaching, mentoring, facilitation and training to guide our students.  Coaching is the basis as it produces the best results but there are times when we need to mentor and instruct our students in areas where they have less knowledge and experience. Coaching involves working together as part of a larger team together with the parents, teachers, counsellors and other professional who care for your child in a united way to provide strategies for them to thrive.
How is it Coaching different to Tutoring?

Tutoring is usually aligned to a curriculum and specific content.  Development Coaching is not that specific. We work with the homework and the assessments that the students receive from their teachers and work across all subject areas.  We do not need to be subject matter experts; the teachers are there for that. We help the student work out what they know and what questions they need to ask of their teachers to progress.
How much difference do you make?

If you read the testimonials you will see that there are many happier families out there.  We also measure the results in several ways. Academic Results are one way, the amount of work the teen is doing, the proportion of assessments now handed in on time, the improvements in other behaviours such as better sleep patterns, better self being and higher self esteem as well as less time spent on school work for better results.

How do I know my child is performing better?

Our practice is evidence based so we start with a base line and measure from there.  We look at their results over time. These results would include:

  • Academic results
  • Reduction in time spent on assessments and study
  • Student well-being and happiness, and
  • Reduced stress and better ability to sleep.

How do you measure results?

We measure results by looking at the academic results and their practices and methods at the start of the coaching.  We then measure results in the following ways:

  • Academic results
  • Reduction in time spent on assessments and study
  • Student well-being and happiness, and
  • Reduced stress and better ability to sleep.

Does the coaching take place every week?
To begin with it is advised to work together for a whole term (minimum of 8 sessions) to embed the practices.  If they need more coaching and if the issues are more complex, often the students can continue for more than one term.
My teen receives a lot of ‘incomplete’ notices. Can you help with this?
By starting an assessment when it is received and working on it over several weeks we can show them how to manage and complete one assessment on time, then manage multiple assessment due dates.
My teen is okay with one assessment but gets into trouble when there are multiple assessments to complete. How do you work with multiple assessments?
The same methods are used for multiple assessments as with a single assessment.  If you start each one as it is received, then we plan their time each week to manage the workload of each assessment and allocate time for each assessment into their normal weekly schedule.
Why are you a better choice that being tutored in a subject like Maths or English?

Tutoring in a subject such as Maths or English is valuable and achieves results for many students.  Tutoring is very focused on the academic content and how to achieve excellent results in very targeted areas.

Coaching is broader and applies across all their subject areas as it builds skills they can use for life. Coaching skills are more about the mindset and the methodologies the students can use across all subject areas.

My child has a full schedule, how do we have time for you?

Coaching is not about adding more work, it often results in less time spent on homework and assessments as they learn methods and practices that make them more efficient in getting their work completed. We work with their existing assessments and do not add more work to their schedule.  We also build in a balanced lifestyle that includes breaks, time out and a social life with family and friends.

How much do you cost?

If you can afford music lessons, then you can afford coaching.  We work on a similar pricing system. Discounts apply for longer programs.  Contact us for more detailed information.

How often do we pay for your services?

Clients pay at the end of each month.

How long does the coaching last?

This is different for every student.  Many complete the initial one term program then move onto a maintenance program where they attend a few sessions each term as they need assistance when the workload builds up.  Other students stay for several terms to embed their learning.

Where do you start?

Today.  The program starts as soon as you sign up.  It is tailored to each individual’s needs. As it is based around the assessments the student is currently working on, it starts with their current workload and due dates for assessments.

What creates the biggest change in behaviour and improved results?

Many people think it is about getting organized, using timetables and diaries but the real change is in the mindset of the student.  When they think they can, then they can, it is all about Positive Psychology. It is about changing the student’s perception of what they are capable of, managing multiple deliverables and keeping their self-talk positive.

Why are goals and plans so important?

People overall achieve more if they have a goal.  If their goals are written down, and they have action plans that are implemented then there is a higher probability of success.  Having action plans helps to monitor the work that needs to be done. Not everyone is goal oriented, but many people prosper with more structure.

My child has a Maths Tutor that we want to keep. How does that work with what you do?

As an organisational coach we are another member of the team.  The Maths Tutor is working on different skills to the coach and they can work together.  The skills being built are different and complementary.

My child has some type of learning difficulty, can you help?

Yes. Coaches can work with other professionals to provide a holistic system of support for your child.  By communicating together, we can provide the best strategies to support your child. In some situations, we have worked together with the Learning Support Teams at the student’s school to align our strategies and methods and provide more support at home in line with what was taught at school.

My child is in Selective School and is seriously smart but so disorganised. Can you help?

Students who attend selective school are smart, but sometimes do not have the strategies or the processes in place to deal with longer assessments and multiple assessments.  Sometimes their natural abilities that have been a gift need to be supplemented with learning processes for dealing with more work and multiple priorities. We can help with this and often find that the results are achieved quickly.

I am a very busy parent. How can you keep me informed if I am not there when the coaching occurs?

Each week the student completes an action plan and a weekly plan.  These can be emailed to the parents each week so that the parents are advised.  If there are any issues they are communicated immediately by phone or email according to the preference of the parents.  Anything that is a major concern will be communicated immediately by phone or in person.

How do you communicate with us, the parents?

We communicate on a regular basis.  Some parents want a weekly update by phone, others by email or text.  Some just want an update if there is something they want to know. Communication is regular and as often as requested by the parents.

My teen is already working with a support teacher at the school. How do you fit in with them and with us?

We work together as a team. In consultation with the parents we contact the support teacher at school and fit in with their strategies to support their programs and achieve mutual goals.

You speak of using devices to help study, but I don’t want my child to have a device. Are we at odds?

Devices are a privilege and can be taken away if not used appropriately. A device can be used for good not just as a distraction. Phones and devices can be used to take notes, time homework sessions, schedule homework, provide reminders and alarms, photograph homework assessments from the teacher’s board or take feedback from the teacher to be reviewed later.  They can dictate notes and turn it into text, take photos and turn them into PDF documents and so many other uses.

Limits need to be set, protocols need to be put in place and followed.

Devise usage is an area of discussion between the coach and the parents to see how the devise could help the child with learning. As they approach adulthood it is important that our teens learn to self-regulate and learn moderate behaviour in relation to their devices. Each relationship is different, and usage is agreed on an individual basis.

When and where is the coaching held?

Coaching is help in a variety of locations.  Sometimes it is help in the home, sometimes in meeting rooms and sometimes it could be at school.  It depends on the individual situation.

Is all the coaching face to face?

At the moment coaching is face to face but online learning modules are currently being developed.

What ages do you coach?

Our main focus is ages 14 – 18 but we do coach from age 10 to 25.

I have more than one child who are different ages. Can they be coached together?

Yes they can if it is in the best interests of the children. Sometimes it involves group coaching with everyone around the one table at the same time. At other times it might be 30 minute individual sessions one after the other if the needs are different and need to be coached individually.

What if the teen is not willing?

Many of them are not willing to start.  We often start with a willing parent and a teen who is sitting there with their arms crossed.  By building rapport and learning what they want to achieve we can work towards their areas of focus.  Some small wins, feelings of control, good results and a complete say in their program engages the students and they become invested in their achievements.

My teen hates school. How do we change that perception?

School is not for everyone. School is not forever.  It is a gateway to the next stage in their life. Sometimes this is how we must face it, to move through it and finish it.  Finishing school opens pathways to more opportunities and we discuss this openly. As challenges come up in their weekly school life we discuss them and together create strategies to cope with the situations as they arise.

If there are real issues at school, we share this information with the parents immediately.

My child thinks they are not smart. Can we change that type of thinking?

Everyone is smart, but in different ways.  There are many types of intelligence and academic intelligence is just one of them.  We explore different types of intelligence and help the students discover their special gifts and areas of intelligence.  We can change their self perception and their way of thinking.

My child gets too much homework. How can we manage this overload of work every night?

We need to start by assessing how much homework is being given.  We then investigate how much time is taken to do this homework and whether it is more than expected.  We work together with the school and parents to gain a clear picture of the workload, the expectations and how to manage the workload.  Often the child has poor strategies and spends more time procrastinating than doing the homework, so it appears that they spend hours doing their homework when often it is not the case.  We manage the overload by changing the process of how the homework is done and reducing wasted time that does not produce any results. This can take time, but the results are worth the work.

My child is addicted to Gaming. How can you help with this?

Gaming is fun and rewarding and provides stimulating challenges and rewards.  Is there any wonder that teens find it fun? One of the issues they face is that school is less stimulating than the Gaming and this is one of the real issues.  We need to help our students gain stimulation in other areas.

There is research that says if you can limit the gaming experiences to 4-5 times a week it breaks the addictive patterns.  How can we help with gaming? There is no magic cure. All we can do is coach the child to find other priorities and seek out other stimulating experiences and more social interactions.  We can help with their weekly timetable and ensure there is more balance in their activities.

My teen has a complete melt down before exams. Is there any way to reduce this anxiety?

Work needs to be done to help them reset their perceptions of exams and the expected results.  Often, they are harder on themselves than their parents and teachers are, and we need to reset their levels of expectation and consequences of the exams. We explore what is causing their anxiety and what they think are the consequences of poor results.  In their mind it is often worse than the reality.

Sometimes the student lacks the skills to study for exams and we coach them to learn better study techniques.

Do you teach study skills?

Yes we do.  We teach how to revise, how to make revision notes and how to study for exams, including the reflection process and learning from previous exams.

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